Venyu (Venyu, us, we, or our) has created this privacy statement in order to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices for the Venyu.com website, including all sub-domains under these domains.
You can browse our site without entering any personal information and therefore remain anonymous during your visits. Our web site logs IP addresses for system administration purposes only. IP addresses are logged to track a user’s session, providing us with an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous. In addition, we maintain system logs for periods of short duration which allow us to manage system usage and capacity and respond to any problems. These system logs can be matched to an individual user, but unless there is a reported problem requiring such matching we do not make any matching.
Additionally, our web sites may utilize on-line order forms for customers to request services. Through these order forms we collect your contact information and financial information. Your contact information from the order forms is used to contact you regarding the status of your account and to send you information about our available services. Financial information that we collect from you is used to bill you for any services to which you subscribe. You can be assured that we will not utilize this information for any purposes other than those stated above, and that we will not sell your contact information to others.
Our web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our site.
We take every precaution to protect our user’s information. We have security measures in place to protect the loss, misuse, and alteration of information under our control. This information is accessible to select number of employees. Company policy prohibits any unauthorized use, alteration, changes or copies of data.
Supplementation of Information
We will release personally identifiable information about you as is reasonably necessary for the provision of services for which you have subscribed. This includes, but is not limited to:
•provision of financial information to organizations such as VeriSign, PaymenTech, Signio and CyberCash for billing purposes,
•provision of contact and software usage information to our software license providers for the purpose of software licensing compliance, licensing usage calculation, and billing purposes
•provision of your account information to independent contractors providing services in support of our delivery of services to you. Independent contractors to whom we may provide account information for service purposes are required to sign a non-disclosure agreement.
In addition, we may release personally identifiable information necessary for the prosecution or defense of any legal claim or right to which we are a party. We will also release personally identifiable information as required by law.
We require that all account holders be 18 years of age or older. Children are not provided access to any Venyu.com services in which any personal data is collected beyond the collection of a visitor’s IP address and session status. If we become aware that any child has access to our non-publicly available web sites, the account through which the child has gained access will be terminated. No information should be submitted to or posted at any site owned by us by persons under 13 years of age. We do notes not knowingly collect personal information from children under the age of 13. All of our services are open only to persons over the age of 18. If you believe we have collected any information from or about anyone under 13, please contact us immediately at privacy@Venyu.com
Contacts from Our Site / Opt-Out Procedures
If you wish to terminate your account or opt-out of receiving communications from us which are not reasonably necessary for the provision of services to you, please contact us at the address below.
If you have any questions about this privacy statement, the privacy practices of our web sites, or your dealings with our’s web sites, you may contact:
Venyu – Legal Dept.
7127 Florida Blvd.
Baton Rouge, LA 70806
Site and Service Updates
We may send our customers a welcoming email to verify password and username. Additionally, we may send site and service announcement updates to our users. Customers are not able to un-subscribe from service announcements, which contain important information about the service. We may also communicate with our customer to provide requested information and services and in regards to issues relating to their account via email or phone.
Notification of Changes
Thank you for placing your trust with Venyu.
Venyu Acceptable Use Policy ("AUP")
Venyu has published this Acceptable Use Policy (“AUP”) as part of our overall effort to provide high-quality, reliable service to our clients; protect the privacy and security of our clients, systems, and networks; encourage responsible use of network resources; and comply with applicable laws. This AUP is an integral part of your Agreement with Venyu for the provision of Services set forth on Service Description Exhibit. This AUP describes the types of uses which are contrary to our objectives and which are, therefore, prohibited. To achieve our objectives, Venyu may in its sole discretion determine whether a use of our Services is a violation of this Policy. Your services may be suspended or terminated for violation of this AUP in accordance with your hosting services Agreement with Venyu. Clients are responsible for keeping informed of the current AUP in effect, including any revisions or updates, and for abiding by the terms of this AUP. Capitalized terms used in this AUP shall have the meaning given in your Agreement.
Client will not be issued a credit for any interruption in service resulting from violations of this AUP. You are solely liable and responsible for your use of the Venyu Services.
Any use of Venyu Services in a manner which is defined or deemed to be statutorily illegal is a direct violation of Venyu’s AUP. This includes, but is not limited to: death threats, terroristic threats, threats of harm to another individual, multi-level marketing schemes, “Ponzi schemes” or other fraudulent activities, invasion of privacy, credit card fraud, racketeering, defamation, slander, and other common illegal activities.
You may not use Venyu's network or services to engage in, foster, or promote illegal, abusive, or irresponsible behavior, including:
The storage, distribution, fabrication, or use of malware including virus software, root kits, password crackers, adware, keystroke capture programs and other programs normally used in malicious activity; provided, however, programs used in the normal ordinary course of business are deemed acceptable.
Any activity associated with phishing or systems designed to collect personal information (name, account numbers, user names, passwords, etc.) under false pretense. Splash pages, phishing forms, email distribution, proxy email or any relation to phishing activities will result in immediate removal.
Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network;
Monitoring data or traffic on any network or system without the express authorization of the owner of the system or network;
Interference with service to any user of the Venyu or other network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
Use of an Internet account or computer without the owner's authorization;
Collecting or using email addresses, screen names or other identifiers without the consent of the person identified (including, without limitation, phishing, Internet scamming, password robbery, spidering, and harvesting);
Collecting or using information without the consent of the owner of the information;
Use of any false, misleading, or deceptive TCP-IP packet header information in an email or a newsgroup posting;
Use of the service to distribute software that covertly gathers information about a user or covertly transmits information about the user;
Use of the service for distribution of advertisement delivery software unless: (i) the user affirmatively consents to the download and installation of such software based on a clear and conspicuous notice of the nature of the software, and (ii) the software is easily removable by use of standard tools for such purpose included on major operating systems; (such as Microsoft's "ad/remove" tool); or
Any conduct that is likely to result in retaliation against the Venyu network or website, or Venyu’s employees, officers or other agents, including engaging in behavior that results in any server being the target of a denial of service attack. Venyu absolutely prohibits the use of services or network services for the origination or control of denial of service (“DoS”) attacks or distributed denial of service (“DDOS”) attacks. Any relation to DoS or DDoS type activity is a direct violation of Venyu’s AUP.
Any attempts to undermine or cause harm to a Venyu server or subscriber of Venyu is strictly prohibited including, but not limited to:
Logging into a server or account that you are not authorized to access;
Accessing data or taking any action to obtain services or information not intended for you or your use without the consent of the owner;
Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorization;
Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computer’s functionality or the operation of the Venyu’s systems;
Monitoring data or traffic on any network or system without the express authorization of the owner of the system or network;
Interfering with, intercepting or expropriating any system, data or information which you do not have the right to access; and
Interfering with service to any user, host or network including, without limitation, by means of overloading, “flooding,” “mail-bombing,” or “crashing” any computer system.
You agree that we may quarantine or delete any data stored on the Venyu network if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the network or other customers’ data that is stored on the network. You further agree to take corrective action immediately upon notification by Venyu or any third part that indicates that the security or integrity of one or more of the computer systems or networks under your control have been compromised. Failure to take immediate action will result in Venyu personnel taking steps to mitigate the problem at your expense.
You represent and warrant that you are not on the United States Department of Treasury, Office of Foreign Asset Controls list of Specially Designated National and Blocked Persons and are not otherwise a person to whom Venyu is legally prohibited to provide the Services. You may not use the Services for the development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles, in a country listed in Country Groups D: 4 and D: 3, as set forth in Supplement No. 1 to the Part 740 of the United States Export Administration Regulations, or as otherwise prohibited by law, nor may you provide administrative access to the Service to any person (including any natural person or government or private entity) that is located in or is a national of any country that is embargoed or highly restricted under United States export regulations.
You may not use any Venyu Service to send Bulk Mail. “Bulk Mail” means email messages of similar content that are sent to more than two hundred and fifty (250) recipients. Attempts to circumvent this restriction by breaking up bulk email over time, using multiple accounts, or other means will be a violation of this restriction. A mail message sent to other users within your domain names hosted on the Venyu system is not considered Bulk Mail.
You may not send unsolicited email. Email is unsolicited if you have no pre-existing relationship with the recipient, unless the recipient has published or otherwise provided his or her email address in a manner which implies consent to receive the email. You may not send email of any kind to a person who has indicated that they do not wish to receive it. Any such email shall comply with all laws and regulations, including without limitation, the CAN SPAM Act. In addition, your bulk and commercial email must meet the following requirements:
Your procedures for seeking consent include reasonable means to ensure that the person giving consent is the owner of the email address for which consent is given;
You retain evidence of each recipient's consent in a form that can be promptly produced on request, and you honor recipient's and Venyu's requests to produce consent evidence within 72 hours of receipt of the request;.
You have procedures in place that allow a recipient to revoke their consent - such as a link in the body of the email, or instructions to reply with the word "Remove" in the subject line; you honor revocations of consent within 48 hours, and you notify recipients that the revocation of their consent will be implemented in 48 hours;
You must post an email address for complaints (such as email@example.com) in a conspicuous place on any website associated with the email, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
You have the means to track anonymous complaints;
You may not obscure the source of your email in any manner, such as omitting, forging, or misrepresenting message headers or return addresses. Your email must include the recipients email address in the body of the message or in the "TO" line of the email;
The subject line of the email must clearly describe the subject matter contained in the email, and the message must include valid contact information; and
You must not attempt to send any message to an email address if 3 consecutive delivery rejections have occurred and the time between the third rejection and the first rejection is longer than fifteen days.
These policies apply to messages sent using your Venyu services, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site or an email address hosted via your Venyu service. In addition, you may not use a third party email service that does not practice similar procedures for all its customers. These requirements apply to distribution lists prepared by third parties to the same extent as if the list were created by you. Venyu may test and otherwise monitor your compliance with its requirements. Venyu may block the transmission of email that violates these provisions. Venyu may, at its discretion, require certain customers to seek advance approval for bulk and commercial email, which approval will not be granted unless the customer can demonstrate that all of the requirements stated above will be met. Complaints from email recipients and third-party abuse agencies (e.g. SpamHaus or Spamcop) shall be deemed proof of the facts stated therein unless you provide compelling evidence to the contrary. Venyu shall have the right to terminate your mail service if we receive excessive or repeated complaints from your email recipients, regardless of whether you are in breach of this AUP or are otherwise at fault.
You may not use your service to send email or any other communications to a person who has indicated that they do not wish to receive it. If the communication is bulk mail, then you will not be in violation of this section if you comply with the 48 hour removal requirement described above.
You may not attempt to probe, scan, penetrate or test the vulnerability of a Venyu system, subsystem or network or to attempt to breach security or authentication measures, whether by passive or intrusive techniques, without Venyu’s express written consent.
Newsgroup, Chat Forums, Other Networks
You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.
You must comply with the rules of any other network you access or participate in using your Venyu services.
You may not publish, transmit or store on or via Venyu's network and equipment any content or links to any content that Venyu reasonably believes:
Constitutes, depicts, fosters, promotes or relates in any manner to child pornography, bestiality, or non-consensual sex acts;
is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
is defamatory or violates a person's privacy;
creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
improperly exposes trade secrets or other confidential or proprietary information of another person;
is intended to assist others in defeating technical copyright protections;
infringes on another person's copyright, trade or service mark, patent, or other property right;
promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Venyu; or
is otherwise malicious, fraudulent, or may result in retaliation against Venyu by offended viewers or recipients, or
is intended to harass or threaten.
Content "published or transmitted" via Venyu's network or equipment includes Web content, email, bulletin board postings, chat, tweets, and any other type of posting or transmission that relies on the Internet.
You may not use your Venyu services to stream live sex acts of any kind, even if the content would otherwise comply with the AUP. Venyu may prohibit you from streaming other live events where there is a special risk, in Venyu’s reasonable discretion, that the event may violate the Offensive Content section above.
You may not use Venyu's network or services to download, publish, distribute, or otherwise copy or use in any manner any text, music, software, art, image, or other work protected by copyright law unless:
you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner; or
you are otherwise permitted by established copyright law to copy the work in that manner.
It is Venyu's policy to terminate in appropriate circumstances the services of customers who are repeat infringers.
You may not use any shared system provided by Venyu in a way that unnecessarily interferes with the normal operation of the shared system, or that consumes a disproportionate share of the resources of the system. For example, we may prohibit the automated or scripted use of Venyu Mail Services if it has a negative impact on the mail system, or we may require you to repair coding abnormalities in your Cloud-hosted code if it unnecessarily conflicts with other Cloud customers’ use of the Cloud. You agree that we may quarantine or delete any data stored on a shared system if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the system or other customers' data that is stored on the same system.
You must have valid and current information on file with your domain name registrar for any domain hosted on the Venyu network.
You may only use IP addresses assigned to you by Venyu in connection with your Venyu services.
You agree that if the Venyu IP numbers assigned to your account are listed on an abuse database, you will be in violation of this AUP, and Venyu may take reasonable action to protect its IP numbers, including suspension and/or termination of your service, regardless of whether the IP numbers were listed as a result of your actions.
You agree that if you register a DNS record or zone on Venyu managed or operated DNS servers or services for a domain of which you are not the registrant or administrative contact according to the registrars WHOIS system, that, upon request from the registrant or administrative contact according to the registrars WHOIS system, Venyu may modify, transfer, or delete such records or zones.
We do not allow game servers (dedicated game server programs) of any kind.
You may only use IP addresses assigned to you by Venyu in connection with your Venyu Services. You agree that if the Venyu IP addresses assigned to your account are listed on an abuse database, you will be in violation of this AUP, and Venyu may take reasonable action to protect its IP addresses, including suspension and/or termination of your Service, regardless of whether the IP addresses were listed as a result of your actions.
You may not obscure the source of your email in any manner, including by intentionally omitting, forging, or misrepresenting messages headers or return addresses.
Venyu may terminate your Services if your email address or related IP number(s) is/are blacklisted by any third-party, or Venyu is retaliated against as a result of your use of the mail system, regardless of whether you are in breach of this AUP or are otherwise at fault.
The use of dedicated services to send, receive, forward, or post UseNet unsolicited email or posts is a direct violation of Venyu’s AUP. This includes UseNet services located within the Venyu network or unrelated third party networks.
Disclosure to Law Enforcement
Occasionally, Venyu is required by law to submit customer information to law enforcement officials when presented with a valid subpoena or order from a court or governmental entity. Information requested is disclosed as directed pursuant to the subpoena or order. Venyu utilizes great care in keeping customer information safe and private and will only release information described in the subpoena order. Venyu will notify customer of the information request to the extent permitted by the subpoena or order.
No credit will be available under a Venyu service level guaranty or agreement for interruptions of service resulting from AUP violations.